Gentle Cleanser is a concentrated cleanser, which contains no soap or alkalies. The Gentle Cleanser is a non-irritating formula and may be used on the even most sensitive skin. The glycolic acid (0.2%) helps restore the natural pH of the skin. The Cleanser is an integral part of the GlySkinCare program. It is used before and after the maintenance products. The Gentle Cleanser is the 1st stage of the GlySkinCare Program: 1 Cleanstep. DIRECTIONS The Lotion should be applied to wet face. Gently wash your face with Gentle Cleanser and then rinse with lukewarm water. Avoid contact with eyes.